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FAQ

Yes! We deal with both the trade and public. If you’re unsure if you would qualify for one of our trade accounts please contact us.

You’re account with be manually approved by our team and you’ll get an email once your trade account has been activated.

Your invoice will be sent via email once your goods have been dispatched. You can also download your invoices by going into your order history when logged into your account.

If you no longer require an item or have a problem with your order, please visit our returns page. Our customer service team will review and process your request as soon as possible.

We offer free delivery for orders over £250+vat, if you’re order value is less than this than we offer multiple delivery options. For example, our standard next day delivery service is only £6.95. You can find more information on our shipping policypage.

Yes, you can click collection when checking out on our website and we’ll get your order ready within the hour. Please note our opening hours are 8am-4pm Mon-Fri.

Yes, if you could send us a photo of the part you require complete with dimensions etc., we will do our best to source it for you. e-mail sales@mystatic.co.uk

Yes, all of our products carry a warranty. We are commited to only selling genuine high quality parts. If you need any advice on warranty please contact us

Yes, you can do this by contacting us via email sales@mystatic.co.uk or via phone on 01530 264046

We accept most major credit & debit cards, PayPal & Bank transfer.

Yes, please contact us with the products you want to order and delivery address and we will get back to you with a competitive shipping quote.

Once your order is dispatched from our warehouse, your tracking number will be automatically emailed to you. All of our orders are shipped with a tracked service for peace of mind.

Yes, if you’re looking to buy in large quantities please contact us to discuss special pricing.

Please fill out our returns form and we’ll rectify the issue as fast as we can.

You can contact our sales team on 01530 264946 / sales@mystatic.co.uk and we’ll be able to give you advise on the products which we stock.

If you want your order delivered on a specific date we can accommodate this however unfortunately we cannot guarantee what time your order will be delivered.

FAQ