About Us
About Mystatic
Your specialist supplier of static caravan parts, spares and accessories. Combining quality products, competitive pricing and knowledgeable customer service.
Welcome to Mystatic International Ltd, a specialist UK supplier of static caravan parts, replacement components, appliances and accessories.
Whether you're maintaining your own static caravan, repairing a holiday home, managing a holiday park or sourcing parts for your business, our aim is to make finding and ordering the products you need as straightforward as possible.
From everyday replacement fittings to larger appliances and specialist caravan components, we work to bring together a broad range of products in one convenient place.
Specialist Products
A broad selection of parts, appliances and accessories for static caravans, lodges and park homes.
Competitive Pricing
Our focus is on bringing together reliable products and competitive pricing.
Dedicated Support
A knowledgeable UK-based team available to help with product enquiries and orders.
1. Who We Are
Mystatic International Ltd is based in Heather, Leicestershire.
We specialise in supplying parts and accessories for the static caravan, holiday home and park home industry.
Our customers include individual caravan owners, holiday parks, caravan dealers, maintenance professionals and businesses working throughout the sector.
We understand that finding the correct replacement part isn't always easy. Different models, manufacturers and product specifications can make even a relatively simple repair more complicated.
That's why we focus on offering a broad product range supported by a team that understands the types of products our customers need.
A Specialist Business With a Clear Focus
We believe buying static caravan parts should be simple.
Customers should be able to find suitable products, understand what they're purchasing and order at a competitive price.
Our aim is to make Mystatic a dependable destination for static caravan parts, appliances and accessories.
Our Team
Behind Mystatic is a dedicated team working across purchasing, customer service, ecommerce and warehouse operations.
Our team works together to manage product information, process orders, support customers and arrange deliveries.
Having these functions closely connected helps us respond to enquiries and manage customer orders efficiently.
We're continuously looking for ways to improve our product selection, website and overall customer experience.
2. Our Mission
Our mission is straightforward:
Making Quality Static Caravan Parts More Accessible
We want customers to be able to purchase the parts they need without having to choose between product quality and affordability.
By combining a wide product range with competitive pricing and dependable customer service, we aim to make maintaining and repairing static caravans simpler and more affordable.
The static caravan industry relies on access to suitable replacement components, whether for a small repair or a larger refurbishment.
We believe suppliers can make a genuine difference by offering the right selection of products, clear information and a straightforward purchasing process.
Quality & Value
We focus on sourcing products that offer an appropriate balance of reliability, quality and price.
Our goal is to provide competitive options for everyday maintenance, repairs and improvements.
Making Ordering Easier
We aim to make it easier to find products, compare specifications and place orders through our website.
We continue to develop our online store and customer service processes to improve the experience.
3. What We Supply
We supply a wide range of parts, spares and accessories for static caravans, lodges and park homes.
Our product categories cover many aspects of caravan maintenance, repair, refurbishment and improvement.
Doors & Windows
Door hardware, locks, handles, window components and accessories.
Explore Products →Plumbing
Taps, fittings, water connections, sanitaryware and plumbing components.
Explore Plumbing →Chassis & Siting
Chassis components, siting equipment and associated replacement parts.
Explore Products →Electrical & Lighting
Electrical fittings, lighting equipment and related accessories.
Explore Products →All Products
Browse our wider selection of static caravan parts and accessories.
Shop All Products →We work with a range of established brands and manufacturers within the caravan and appliance industries.
Our selection includes products from brands such as Morco, Ariston, Ferroli, Widney, Clesse and other specialist manufacturers.
Product availability and specific ranges may vary.
4. Why Choose Mystatic?
We understand that customers want more than just a product. They want clear information, competitive prices and a supplier they can contact when they need assistance.
Specialist Knowledge
Our business focuses on the static caravan, holiday home and park home sector.
This specialist focus helps us understand the products, components and replacement parts our customers are searching for.
Broad Product Selection
From everyday consumables to specialist components and larger appliances, we aim to offer customers a convenient place to source their requirements.
Competitive Pricing
We aim to provide competitive prices without overlooking the importance of product quality and customer service.
Reliable Order Processing
Our Leicestershire-based warehouse team handles order preparation and dispatch.
We work with delivery partners to provide UK delivery options and shipping to selected international destinations.
Customer Service
Whether you need help understanding a product specification, checking a replacement part or discussing an order, our team is available to assist.
You can contact us by telephone or email during normal business hours.
Continuous Improvement
We're committed to developing our website, product selection and operational processes.
Our aim is to make ordering from Mystatic more convenient for both retail and trade customers.
5. Supporting Trade Customers
Alongside individual caravan owners, we supply businesses and professionals working throughout the static caravan industry.
Our trade customers include:
- Static caravan dealers.
- Holiday parks and park operators.
- Caravan repair and maintenance businesses.
- Gas installers and heating engineers.
- Refurbishment and property maintenance professionals.
- Other businesses requiring caravan parts and spares.
Trade With Mystatic
Are you a caravan dealer, holiday park operator, repair professional or trade customer?
We welcome trade enquiries from businesses looking for a specialist supplier of static caravan parts and accessories.
Apply for a trade account through our website, or contact our team to discuss your requirements.
Trade Account Enquiries
Our online trade enquiry form allows businesses to submit their details for account consideration.
Trade account availability, pricing and any applicable discounts are subject to account approval and individual arrangements.
If you'd prefer to speak to our team, please contact us at:
6. Ordering, Delivery & Customer Care
We want shopping with Mystatic to be a straightforward experience, from finding the right product through to receiving your order.
Shipping & Delivery
We offer a range of delivery options for eligible UK orders, including standard delivery, specialist delivery services and warehouse collection.
Delivery availability and charges depend on your location and the products being ordered.
Returns & Refunds
We offer a voluntary 30-day returns policy on eligible products.
Our Returns Policy explains how to request a return, the applicable conditions and your statutory rights.
Secure Payment Options
Our available payment methods include debit and credit cards through Mollie, PayPal and bank transfer.
Available options are displayed at checkout.
Product Returns
Need to return an item?
Our online Product Return Form makes it easier to submit your return request.
Our Opening Hours
Monday to Friday: 8:00am–4:00pm
Saturday, Sunday & Bank Holidays: Closed
7. Get in Touch
Whether you're purchasing a replacement component, planning a caravan refurbishment or sourcing products for your business, we're happy to help.
Our team can assist with general product enquiries, order questions and trade account applications.
Mystatic International Ltd
Address:
Unit 5, Old Thorntree Farm
Ravenstone Road
Heather
Leicestershire
LE67 2QJ
United Kingdom
Telephone:
01530 264946
Email:
sales@mystatic.co.uk
Opening Hours:
Monday–Friday, 8:00am–4:00pm
Company Registration Number:
11232419
VAT Registration Number:
GB 303376330
8. Frequently Asked Questions
What does Mystatic specialise in?
Mystatic specialises in supplying static caravan parts, replacement components, appliances and accessories.
Our products are used across static caravans, lodges and park homes.
Where is Mystatic based?
We are based in Heather, Leicestershire, in the United Kingdom.
Unit 5, Old Thorntree Farm
Ravenstone Road
Heather
Leicestershire
LE67 2QJ
Do you supply both retail and trade customers?
Yes. We supply individual caravan owners as well as businesses working in the static caravan and holiday home industry.
Trade customers can apply for an account using our online trade enquiry form.
Can you help me find a replacement part?
Our team may be able to help identify suitable replacement products using information such as model numbers, part numbers, dimensions and manufacturer details.
Please contact us with as much information as possible about the product you need.
Do you deliver throughout the UK?
We offer delivery to eligible UK destinations, including certain remote locations.
Delivery charges and available services vary according to the address and products ordered.
Do you offer a returns policy?
Yes. We offer a voluntary 30-day returns policy on eligible products.
Your statutory consumer rights remain unaffected.
Can I collect an order from your warehouse?
Eligible orders may be collected from our Leicestershire warehouse by arrangement.
Please wait for confirmation that your order is ready before travelling.
How can I contact Mystatic?
You can reach our team by email at:
Alternatively, call us on 01530 264946 during our normal opening hours.